Salesforce Certified Data Architecture Practice Test

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Prepare for the Salesforce Certified Data Architecture Test. Use flashcards and multiple choice questions, each with hints and explanations. Ace your exam with confidence!

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What should be the recommended approach for integrating a new Opportunity engagement system with Salesforce?

The MDM strategy defines Salesforce as the system of record, so Salesforce Opportunity values prevail in all conflicts.
A policy should be adopted so that the system whose record was most recently updated should prevail in conflicts.
The Opportunity engagement system should become the system of record for Opportunity records.
Stakeholders should be brought together to discuss the appropriate data strategy moving forward.

The correct answer is: Stakeholders should be brought together to discuss the appropriate data strategy moving forward.

The recommended approach for integrating a new Opportunity engagement system with Salesforce involves bringing stakeholders together to discuss the appropriate data strategy moving forward. This collaborative approach ensures that the various interests and requirements of all impacted teams are considered, leading to a more effective integration plan that aligns with the organization's goals and existing infrastructure. Involving stakeholders fosters a dialogue that can reveal potential data ownership issues, conflict resolution strategies, and the identification of best practices for data management. These discussions help define what the data strategy should look like, including determining the systems of record, data governance policies, and any necessary adjustments to workflows that will ensure the integration is smooth and effective. Other approaches may overlook critical insights from different departments which can lead to challenges in data consistency and accuracy. A strategy based solely on system hierarchy or recent updates may not adequately address the unique needs of various business functions or might not align with legacy practices that are already in place. Thus, a stakeholder-driven process is fundamental to creating a cohesive and functional data strategy for the Opportunity engagement system integration with Salesforce.