Salesforce Certified Data Architecture Practice Test

Which community cloud license type is best suited for a channel sales portal that requires authentication for external resellers?

1. Customer community.

2. Lightning external apps starter.

3. Customer community plus.

4. Partner community.

The correct answer is: Partner community.

The partner community license is specifically designed to support external users such as resellers, distributors, and partners who need access to the Salesforce environment but require a level of functionality tailored to their roles. This license allows for more nuanced access rights and capabilities than a standard customer community license, making it ideal for managing sales and collaboration with external partners. In a channel sales portal context, it's essential for resellers to have access to specific data, tools, and resources that facilitate sales processes—such as leads, opportunities, and reporting—while keeping sensitive internal data secure. The partner community license meets this requirement by providing the necessary features to enable these interactions securely. The customer community is tailored towards general customers but does not offer the same level of access or capabilities, which may limit the functionality needed for a reseller-focused portal. Similarly, the customer community plus license, while providing added features compared to the standard customer community, still lacks the specialized focus on partner management found in the partner community license. The Lightning external apps starter is primarily designed for accessing external applications rather than creating comprehensive collaboration portals for partners. Therefore, the partner community stands out as the optimal choice for a channel sales portal requiring authentication for external resellers.